Refund policy

90-Day Satisfaction Guarantee:
If you're not completely satisfied with your purchase, you may request a return or exchange within 90 days of receiving your order.

Eligibility Criteria:

• Returns must be initiated within 90 days of delivery.
  
  

• Proof of purchase is required.
  
  

Return Process:

• Contact our customer support at support@architechskincare.com OR at our toll free phone number 1 (800) 905-4849 with your order number and reason for return.
  
  

• Our team will provide you with return instructions and the appropriate return address.
  

• Once we receive and inspect the returned item(s), we will process your refund or exchange.
  
  

Refunds:

• Refunds will be issued to the original payment method.
  
  

Please allow 5–7 business days for the refund to reflect in your account.

Exchanges:

• Exchanges are subject to product availability.
  
  

• If the desired item is out of stock, a refund will be issued instead.
  
  

Return Shipping Costs:
Customers are responsible for return shipping costs unless the item arrived damaged or defective.

Damaged or Defective Items:
If you receive a damaged or defective item, please contact us immediately with photos of the product. We will arrange for a replacement or refund at no additional cost to you.

Non-Returnable Items:
Certain items, such as gift cards and clearance items, may be non-returnable. This will be indicated on the product page.